For many of us, living with Crohn’s and colitis can be a physical and emotional roller coaster. This is why we are here to help you connect with reliable information and resources to answer any questions you may have. Our trained support crew and registered IBD nurses are available for a confidential conversation should you, a family member or friend, need online support.
Your privacy is very important to Crohn’s & Colitis Australia. We take care in ensuring that your personal information is handled with care.
Crohn’s & Colitis Australia is guided by the Australian Privacy Principles as determined by the Privacy Amendment (Enhancing Privacy Protection) Act 2012 as well as other applicable laws protecting privacy.
In some circumstances, Crohn’s & Colitis Australia may undertake contractual obligations to observe additional privacy obligations. Where appropriate, Crohn’s & Colitis Australia will handle personal information relying on the employee records exemption in the Privacy Act.
Crohn’s & Colitis Australia may modify its Privacy Policy from time to time and if it does so, it will post any updated Privacy Policy on this website. We encourage you to check the Crohn’s & Colitis Australia website periodically to ensure that you are aware of our current Privacy Policy. Please note also that this Privacy Policy should be read in conjunction with (and is subject to) any other privacy statement that Crohn’s & Colitis Australia may provide to you when it collects your personal information or provides a particular service.
Individuals using the digital helpline (iConnect) are required to provide personal information however, can choose to use a pseudonym if they prefer. Personal Information collected by IBD Nurses or the Support Crew is done so for the purposes of assisting with enquiries, monitoring of enquiries, tailoring digital helpline resources and for training and management purposes. Personal information collected through this platform, is confidential and not disclosed to any other party.
ANONYMITY OR PSEUDONYMITY
Under the amended Australian Privacy Principles, individuals have the option to deal with Crohn’s & Colitis Australia without providing any; personal information or identifiers or by using a name, term or descriptor that is different to the person’s actual name in circumstances when it is practical to do so. However, in circumstance, such as communicating with members, it may be impracticable and unreasonable for CCA to be able to continue its functions or activities without accurate personal information.
Whenever practical, CCA will accommodate an individual’s request for anonymity or pseudonymity for example when participating in website/online forums or blogs.
Website & Resources
By using this website, you indicate your acceptance of these Terms and Conditions. If you do not agree with all of these Terms and Conditions, it is advised that you do not use this website.
Crohn’s & Colitis Australia resources are research based and produced in consultation with patients, medical advisers and other health or associated professionals. They are prepared as general information on a subject with suggestions on how to manage particular situations, but they are not intended to replace specific advice from your own doctor or any other professional.
Crohn’s & Colitis Australia does not endorse or recommend any products mentioned. Always contact your doctor if you have any questions about your conditions or its treatment.
Crohn’s & Colitis Australia does not accept responsibility for the accuracy of statements, errors or omissions made by contributors. The products, ideas, books and clinical trials mentioned on the website are not a warranty, endorsement, approval of these products and ideas, or of theirs safety.
Crohn’s & Colitis Australia disclaims responsibility for any injury to persons resulting from any of the ideas or products referred to within the website.
No profit can be made from this website. Articles cannot be reprinted, copied, distributed or places on any other website without prior written permission from Crohn’s & Colitis Australia.
Online Support
Support and information provided through this website, by IBD Nurses or Support Crew volunteers, is provided as general information on a subject with suggestions on how to manage particular situations, but it is not intended to replace specific advice from your own doctor or any other professional.Always contact your doctor if you have any questions about your conditions or its treatment.Crohn’s & Colitis Australia does not accept responsibility for the accuracy of statements, errors or omissions made by our volunteers during the online chat functionality.Crohn’s & Colitis Australia disclaims responsibility for any injury to persons resulting from any of the ideas or products referred to within the online chat functionality.No profit can be made from this website. Resources cannot be reprinted, copied, distributed or places on any other website without prior written permission from Crohn’s & Colitis Australia.
Any views expressed in online communication are those of the individual volunteer, except where the volunteer specifically states them to be the views of a representative of CCA.
EMAILS
Any CCA email correspondence and associated files transmitted are confidential, may be legally privileged, and are for the intended recipient only. Access, disclosure, copying or distribution, or reliance on any of CCA emails by anyone other than the intended recipient is prohibited and may be a criminal offence. If you have obtained a CCA email in error, please notify the sender or email CCA direct on [email protected] and then delete the email or destroy any paper copy of the message.
Any views expressed in email communication are those of the individual sender, except where the sender specifically states them to be the views of a representative of CCA.
VIRUSES
It is the recipient’s duty to virus scan and otherwise test the information provided before loading onto any computer system. No warranty is made that CCA email material is free from a computer virus or any other defect or error. Any loss/damage incurred by using CCA email material is not the sender’s responsibility.